PRIVACY POLICY
Legal Business Name: Elite Escapes Properties
Brand Name: Elite Escapes Properties
Effective Date: [Insert Current Date, e.g., July 17, 2025]
At Elite Escapes Properties ("we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (https://elitescapesproperties....) or use our services.
1. Information We Collect
We may collect the following information:
Name, email address, and phone number (submitted via contact or lead forms https://elitescapesproperties....).
Property details (if submitted for a quote or consultation).
Analytics data (via cookies or tracking tools such as Google Analytics).
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide quotes for short-term rental services and property management.
Improve our website and services.
Send marketing communications (only if you opt in).
Optimize advertising performance (e.g., with Google Ads).
Communicate with you regarding your property management needs, bookings, and inquiries.
3. Sharing Your Information
We do not sell or share your information with third parties, except:
Trusted service providers assisting in operating our business (e.g., payment processors, analytics providers, communication platforms).
Legal or regulatory authorities when required by law.
TCR COMPLIANCE STATEMENT (CRITICAL FOR SMS):
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking
We may use cookies and similar tools (e.g., Google Tag Manager, Analytics, Ads conversion tracking) to analyze performance and improve user experience. You may choose to disable cookies in your browser settings.
5. Data Security
We take reasonable measures to protect your information against unauthorized access, misuse, or disclosure.
6. Your Rights
You may request to:
Access, correct, or delete your personal data.
Opt out of future marketing communications.
Please contact us at [email protected] for any privacy-related inquiries.
7. SMS / Text Messaging Policy (TCR Compliant)
This section outlines the specific terms governing your consent to receive text messages from Elite Escapes Properties.
7.1 Consent to Receive SMS Messages:
We only send SMS messages to individuals who have provided explicit express written consent to receive such communications. This consent is obtained when you provide your mobile number on our contact form at https://elitescapesproperties.... and check the SMS consent checkbox. By opting into our SMS program, you agree to receive text messages from us. You understand that consent is not a condition of receiving our services.
7.2 Purpose and Types of Messages:
You agree to receive messages from Elite Escapes Properties for purposes including:
Marketing: Sending promotional communications to potential customers, including following up after meetings to promote our short-term rental and property management services.
Customer Care: Direct interactions with potential and existing clients, covering general inquiries, providing information about our services, and maintaining an open line of communication for assistance.
7.3 Message Frequency:
Message frequency will vary depending on your engagement with our services and marketing campaigns.
7.4 Message and Data Rates:
Message and data rates may apply to any messages sent to or from you. Standard message and data rates charged by your mobile carrier may apply. Please consult your mobile carrier for details regarding your specific messaging plan.
7.5 Opt-Out Instructions:
You can stop receiving SMS messages from Elite Escapes Properties at any time. Simply reply STOP to any message you receive from us. You will receive one final confirmation message indicating that you have been unsubscribed. No further messages will be sent unless you explicitly opt back in.
7.6 Help and Support:
If you need assistance or have questions regarding our SMS program, you can reply HELP to any message you receive from us, or contact our office directly at (786) 913-1919 or by email at [email protected].
7.7 Third-Party Providers for SMS:
We may use third-party service providers (such as RingCentral) to facilitate our SMS communications. These providers are contractually bound to handle your data in accordance with this Privacy Policy and applicable laws, acting solely as our service providers for message delivery.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.
9. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your data, don’t hesitate to get in touch with us at:
Elite Escapes Properties
1028 Market St, San Francisco, California 94102
Phone: (786) 913-1919
Email: [email protected]
Website: https://elitescapesproperties....